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cannot ping gateway from external interface

Contributor (0)
Mar 8, 2017 10:51am
I config external and internal ip address
I can ping internal gateway ip address but I cannot ping external gateway ip address and gateway cannot ping external ip address

Help me please........

mag 6610

Pulse Secure Contributor (40)
Mar 9, 2017 4:28pm
What does the traceroute to that address show?
If you swap the cables, what happens?