All Topics » Pulse Connect Secure



Windows 10 - Hides RDP (Pulse secure terminal) session when minimized


pulsesecureuser
Contributor (2)
May 21, 2017 8:33am
8 out of 10 times when I minimize the full screen RDP, it hides or goes background. I then have to open Task manager, Expand Pulse secure Terminal, then double click on the RDP.



Its not under system tray either.

Sometimes when I expand Pulse Secure Terminal, the RDP would be just white..no icon and can't double click, if I do it collapses the PST. So then my only option is to End that process and start a new session again. This happens only on Windows 10. I wish I could test a direct RDP to some machine to see if this happens, but I don't have any host to test.

Is this happening to anyone else?



pulsesecureuser
Contributor (2)
May 21, 2017 8:33am
Screenshot ..

https://i.stack.imgur.com/NZF7S.png
    ghudson
    Contributor (0)
    Jul 25, 2017 6:48pm
    This is an issue for me as well, if the RDP goes full screen it disappears from the task bar, if I were to then minimize it, it is STILL not in the taskbar and I have to go to the Task Manager and "Bring to Front" on it just to see it.

    This is a REALLY annoying problem that I am only getting in windows 10, I have many co-workers also having this same issue.
zanyterp
Pulse Secure Contributor (40)
Jul 26, 2017 8:01pm
if you haven't opened a case with support, please do; this is not something we are currently aware of
what version of the PCS OS are you using? was it doing this previously? and is it only happening when using full screen?
    williammuff
    Contributor (0)
    Oct 4, 2017 7:00pm
    I have the same issue. Windows 10 (it's specific to that, likely a build as well).

    How do i go about opening a case.
    zanyterp
    Pulse Secure Contributor (40)
    Oct 5, 2017 1:43pm
    Go to my.pulsesecure.net and login with the credentials you initially registered with; you can then click on the cases link to create a case. You can also call us at 844-751-7629.