Sep 8, 2017 8:11pm
Windows 2016 AD environment. Setup Pulse with a new Auth server (not legacy mode), can authenticate and login fine. When I first tested under the troubleshooting tab, it let me change a password exactly once. I've tried with a new account, existing accounts, etc. I get the error on the web interface after login and in the Troubleshooter.
The User Access Log gives me this:
Info AUT30923 2017-09-08 14:06:43 - ive - [x.x.x.x] mypulseadminaccount(Admin Users)[.Administrators] - Active Directory authentication server 'Active Directory' : Received NTSTATUS code 'STATUS_WRONG_PASSWORD' .
Info AUT30923 2017-09-08 14:06:42 - ive - [x.x.x.x] mypulseadminaccount(Admin Users)[.Administrators] - Active Directory authentication server 'Active Directory' : Received NTSTATUS code 'STATUS_PASSWORD_RESTRICTION' .
And the Troubleshooter gives me this:
=== Test User Password Change ===
Password change for user testuser ... [FAILED]
Returned error code : STATUS_PASSWORD_RESTRICTION
When trying to update a password, this status indicates that some password update rule has been violated. For example, the password may not meet length criteria.
I'm using my domain admin account for testing so I know it has the permissions needed for this.
Any ideas why this isn't working?