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installing pulse secure but error: rolling back ended prematurely


zaifuyao
Contributor (0)
Oct 17, 2017 11:57am
I am using pulse secure installer to set up a VPN connection on my Windows 10 computer. When I trying to install, the error occured, then all the install action rolling back. After that, a window pop-up with error message "Pulse Secure Setup Wizard ended prematurely because of an error."

I already disabled compatibility mode.

Are there any way I can try to work out the problem?



zanyterp
Pulse Secure Contributor (40)
Oct 18, 2017 4:06pm
Do you have AnyConnect or F5 BigIP installed?
Do you have Checkpoint installed?
    mspiers
    Contributor (3)
    Oct 23, 2017 1:47pm
    Kaspersy software can also cause this issue, see https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40851 and https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40933 .