Oct 23, 2017 9:07pm
I want to start off by saying that I'm just an end user of Pulse Secure in a large company, so I don't have a ton of access or information to give about this issue, however the company's technology help desk hasn't been very helpful.
We connect to the corporate network using Pulse Secure as a part of the login process (the ultimate endpoints being a virtual machine VDI). At random times after login, the process called dsSamProxy.exe will close unexpectedly (and a message popup will state as much). When this happens, the connection terminates and the full login process has to be reinitiated (which is inconvenient because I have to log into 3 different prompts before I can even get to my virtual machine). This can happen as frequently as every few minutes or as infrequently as every few hours.
I have a dsSamproxy.dmp file that might be of use. Is there any way I can provide this to someone to look at?