Apr 21, 2016 8:51am
Summary. We have been advised to upgrade our MAG4610 from 8.0R4.1 (build 31475) to 8.1 R8.0 so that we can apply the new licenses we have purchased.
We were advised to update our clients first. We have been using 184.108.40.206117.
Clients are configured with two profiles:
– N3, which is a computer account based profile that connects using the AD Computer account when certain network conditions are met (i.e. on UK NHS N3 network)
- External, which is a user account based profile, requiring username, password and secondary authentication using SecurEnvoy.
For devices based on the N3 network the N3 connection is automatically initiated upon workstation boot.
This has been working fine for two years.
After updating to Pulse Secure client 5.1R8 the automatic connection is established – we can see the active session in the “Active Users” on the console. However, it appears that the session is immediately torn down on the client side (The server side still shows the session as active)
The event log shows the sequence of events from the client.
It establishes the session
The connection N3 Profile (ID f99b707a-11f2-4ee6-b5a7-c579c4ff82a2) was established successfully to https://vpn.nhft.nhs.uk/N3 address 10.18.74.110
Connection license evaluation is being deleted from the configuration
The connection N3 Profile (ID f99b707a-11f2-4ee6-b5a7-c579c4ff82a2) encountered an error:
Failed to setup virtual adapter.
Peer address: 10.18.74.110