Aug 14, 2016 11:54am
I am trying to install Pulse Secure Client (version 18.104.22.168533) on Windows 10 using JuniperSetupClientInstaller.exe
The installation doesn't return any error when I run the above exe manually and ends within seconds. Nothing is actually installed. The installation should happen automatically when I am logging in to a corporate remote client and when I try it via the remote client web site I get:
Pulse Secure Setup Client
Please sign in and try again. If the problem continues, please contact your system administrator
I am logged in to my laptop as adminstrator.
I run the JuniperSetupClientInstaller.exe as administrator.
I cannot see anything informative in the event viewer log under system,security or application logs.
Some things I have tried from other posts:
1. I searched for log files to see if I could get further details about the error but I cannot find any in the locations suggested:
C:Program Files (x86)Juniper NetworksJunos Pulse*.log
2. I've added an entry to my registry for MaxNumFilters and set it to 14 under HKEY_LOCAL_MACHINESystemCurrentControlSetControlNetwork
3. I've uninstalled my anti-virus software
4. I made sure that the "run in compatibility mode" is NOT selected on JuniperSetupClientInstaller.exe
I found a posting that suggested that Juniper Installer Service (JIS) should be installed and sometimes helps with this error. I cannot dind this download on the Juniper website. Could somebody please send me a link to it if you have this?
I tried on a friend's laptop with Windows7 Professional and it works fine. No issues! Just cannot get it working on my own laptop.
Any other suggestions would me massively appreciated! Running out of options.