All Topics » Pulse Desktop Clients

Pulse Secure causes high Interrupts latency

Contributor (0)
Feb 24, 2017 9:44am
Hi all,
Recently I started using Pulse Secure on second computer. I have noticed that sound and mouse started to behave differently - I hear crackling, pointer does not follow mouse moves immidiately. It happens even if I am not connected. At first I thought it is hardware issue, checked drivers and LatencyMon, unplugged every device that was not necesssary. Finally I reinstalled Windows and problem disappeared. At least until I connected to remote computer via Pulse Secure - Interrupts jumped to 2% again and mouse responds slowly. Can you provide some help?

System configuration:
Windows 7 Pro x64
AMD FX-4100 QuadCore 3,6GHz
128 GB SSD + 512 GB HDD

Pulse Secure Contributor (40)
Feb 28, 2017 4:17am
This is not something we have seen or heard of yet; please open a case with support