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Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite


gk
Contributor (0)
Mar 16, 2017 5:12pm
Pulse secure keeps looping when launched and crashes even without asking for authentication.



zanyterp
Pulse Secure Contributor (40)
Mar 29, 2017 7:45pm
Unfortunately, we are not aware of anything on this release
Can you please open a case with support for further investigation?
kita
Moderator (16)
Mar 30, 2017 5:45am
Do you see anything stated in the console log or under /var/log/Pulse Secure/Logging? This may provide some further insight why the issue is occurring.
    gk
    Contributor (0)
    Mar 30, 2017 3:35pm
    There are these two file in /var/log/Pulse Secure/Logging/: debuglog.log and debuglog.log


    [b]debuglog.log[b]
    [url]https://drive.google.com/file/d/0B8bI53kIxDzycnlHM0otdkd2bjg/view?usp=sharing [url]
    [b]debuglog.log.old[b]
    [url] https://drive.google.com/file/d/0B8bI53kIxDzyNjExUnVpM1pQNVk/view?usp=sharing [url]

    Thanks.
    gk
    Contributor (0)
    Mar 30, 2017 3:38pm
    There are these two file in /var/log/Pulse Secure/Logging/: debuglog.log and debuglog.log


    debuglog.log
    https://drive.google.com/file/d/0B8bI53kIxDzycnlHM0otdkd2bjg/view?usp=sharing
    debuglog.log.old
    [url] https://drive.google.com/file/d/0B8bI53kIxDzyNjExUnVpM1pQNVk/view?usp=sharing [/url]

    Thanks.