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Pulse Secure stopped working after Mac Sierra 10.12.4 upgrade


cedric
Contributor (0)
Mar 29, 2017 11:46am
Since upgrading from Mac Sierra 10.12.3 to 10.12.4 yesterday, Pulse Secure stopped working.
It now says Failed during connection.
Details: Endpoint is out of compliance. (Error:1122)
Remediation required:
1. Host Checker
Instructions: No instructions are available.
Reasons: No rules are configured for the Mac platform.

I was running on 5.2.5, I just installed 5.2.6 (977), makes no difference.

What should I do?







zanyterp
Pulse Secure Contributor (40)
Mar 29, 2017 7:45pm
What is the Host Checker restriction?
kita
Moderator (16)
Mar 30, 2017 5:43am
Hello Cedric,

This issue does not related to the upgrade. When connecting to the PCS/PPS device, the host check policy configured for the role or realm does not have any mac policies configured. If you are the end user, I would reach out to your help desk or the PCS/PPS administrator to confirm the host checker policy.
rmonteag
Contributor (0)
Apr 9, 2017 3:54am
Same thing happen to me. The only solution I found was to use my Time Machine backup from the last back on 10.12.3. Hopefully there will be patch soon.
zanyterp
Pulse Secure Contributor (40)
Apr 13, 2017 3:17am
Are you logging in through Pulse or Safari?
I am on 10.12.4 with Host Checker passing successfully using the Pulse client