All Topics » Pulse Desktop Clients

Connecting with NC gives "the number of concurrent users signed into the system has exceeded the system limit"

Contributor (0)
Oct 20, 2017 10:09pm
The message gives a choice to click 'here' to continue. Clicking here tries to run a Java applet which takes a minute or more to complete and it might have something to do with updating. (The NC version doesn't change, staying at

The next time I connect with NC I have to go through the same process.

The updater is installed.

If I use Pulse Secure 5.1.8 (61601) to connect I got a message to upgrade, which it did as now the version is 5.1.12 (61915) and I'm not asked again to upgrade and it takes seconds to complete the connection.

What might be going on with NC?

The users and I are all non-admins but the updater runs as admin. We're using IE11 on Win 7 Pro.

The above all started today, 20171020.

Pulse Secure Contributor (40)
Oct 26, 2017 5:05pm
That should not impact whether you are connecting from Network Connect or Pulse
What do you see in the events log?
Are you connecting to the same role with both clients?
    Contributor (0)
    Oct 26, 2017 8:37pm
    There was so much constantly accumulating stuff in the event log I could make any sense of it.

    Apparently corporate published/posted the update and once I accepted the update, PS moved to v12 (and still is at v12) and the problem no longer occurs but I think it's because corporate has since removed the update.

    What do you mean by "connecting to the same role"? What is a role?