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compatibility with Thursby smartcard reader - iOS


rztaylor
Contributor (1)
Oct 26, 2016 8:13pm
Older versions of Pulse Secure (early-mid 2015) for iOS were compatible with Thursby's Pkard readers for login via PIV/CAC cards. This compatibility appears to have been removed from the latest version.

Those of us who have upgraded to the latest version of Pulse Secure have lost the ability to use VPN on our iPad - as you know Apple does not make it easy to downgrade to previous versions of apps.

Are there any options to get a previous version direct from Pulse Secure? Or can anyone let me know if this feature will be included in a newer version?

Any ideas?

Thanks,
Ryan



zanyterp
Pulse Secure Contributor (40)
Oct 28, 2016 1:29am
We are not aware of any changes that would prevent this from working; if you have not already opened a case, please contact support for further investigation
    jmshelto
    Contributor (0)
    Dec 5, 2016 8:46pm
    This is still a problem. I have used a Thursby Pkard reader for years with my iPhone and iPad. I started using the reader in conjunction with Pulse Secure mobile a year or so ago, and everything worked flawlessly. I use Pulse with a reader and my smart card because my business email requires two-factor authentication. I just received a new iPhone 7, but I'm dead in the water because Pulse doesn't recognize the card reader. Please help.
    jmshelto
    Contributor (0)
    Jan 3, 2017 3:19pm
    It is listed as a problem (PIOS-869) in your release notes: https://www.pulsesecure.net/techpubs/pulse-client/pulse-secure-client-mobile/6.1rx
julrich
Contributor (2)
Jan 3, 2017 2:11pm
How did you go about downgrading? Or isn't it possible???
    rztaylor
    Contributor (1)
    Jan 12, 2017 8:16pm
    FYI, the new version (6.2) appears to have fixed the issue. I got it working by make sure the pulse secure client was updated, then removing the existing install of SubRosa, then reinstalling SubRosa.

    https://www.pulsesecure.net/download/techpubs/current/851/pulse-client/pulse-secure-client-mobile/6.2rx/ps-pulse-ios-6.2r1-b71127-releasenotes.pdf