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Odyssey GINA module missing from PC after installation


jerrymouse
Contributor (11)
Jan 8, 2014 12:25am

Hi ,

 

I am currently facing problem when deploying Juniper OAC to shared PC on my customer network.. This issue occur on and on and up till now I couldn't find the root cause for this problem.

 

Detail:

GINA module is installed on shared PC so that multiple end user can login and utlize the workstation. 

 

Problem:

From time to time, end user complain they could not login because for unknown reason GINA is missing from the login page. I have reinstalled GINA to those affected PC but this issue keep repeating non-stop. 

 

Note: Only 6 particular shared PC has this GINA-missing problem, other shared PC with GINA installed run perfectly without issue.

 

Resolution:

Log a case to JTAC but unfortunately they are unable to idenfity the root cause from the error log. I was informed by JTAC that problem might be due to local PC security policy or GPO but after checking with the respective team, all 6 PC has no issue on GPO or security policy.

 

May I know what did I missed out? Anyone faced this similar problem before? 


Your kind reply is very much appreciated.

Thank you.