We are doing hostchecking for mcafee antivirus update. The issue thats happening is randomnly a user after restarting or logging off , and on loggin in find out that they are disconnected from the network and in the OAC it shows open and authenticated and gets the proper vlan IP but IC status information area , it shows disconnecting /connecting/terminated and keeps showing that without establishing session with IC and IC ip is showing 0.0.0.0 and compliance information is shown "security policy not met' thoguh the required policy is actually met when checked in the antivirus. But if i just log off again and log in ...it will start working.This happens very randomnly and the same person doesnt face the issue when next time issue is seen.
We have raised issue with JTAC but no results yet and its been long we are trying find out what is happening.There is a remediation VLAN.If the security policy not met , then it does go to remediation vlan but at certain cases the IC keeps showing Disconnecting...but later on after a restart ..it starts working.
We are doing host checking at realm and role level.Same policies are kept at both level. I am attaching the screenshots, kindly help me out.
We are using SM MAG series 160.This is happeing in windows machines(windows 7 enterperise) .We have rolled out to 10 sites and this starts happening after one one month of finishing rollout.